General Terms and Conditions of Business



The following general terms and conditions apply to legal transaction between sofistiq International GmbH & Co. KG and the customer. Deviating terms and conditions of the customer do not apply. td:wrk may only be use if the customer reads and accept these general terms and conditions of business and delivery of sofistiq International & Co. KG. By accessing, using or ordering information and/ or services, the customer explicitly agrees to the terms and conditions and thereby acknowledges them. 


Use of products


All products are available for personal and commercial use. It is permitted to call up and display the digital offers on a computer screen or mobile device. Individual pages can also be printed on paper. The digital offers may be used for personal as well as commercial use. 


Conclusion of contract, payment methods


The contract between provider and user comes into effect with the order. Confirmation for chargeable products is provided by conformation that the payment is made.


A claim for conclusion of contract on the part of the users does not exist.


Refund policy


By purchasing td:wrk you get full and non-recurring access to the use of  td:wrk according to the license agreement. A right of return is excluded. 


Liability regulations


sofistiq international GmbH & Co KG is liable for delays in delivery and for damage caused by the use of the products only for intentional and gross negligence. The liability of sofistiq International GmbH & Co KG and that of its employees, representative and vicarious agent will in any case be limited to the amount invoiced to the user for the corresponding product. sofistiq International GmbH & CO KG is not liable for consequential damages and lost profit. sofistiq International GmbH & Co KG accepts no liability for misconduct by third parties. 


Your privacy is our concern


We want you to feel secure when visiting our website, also with regard to the protection of personal data. We take the protection of your personal data very seriously. Compliance with the provisions of country-specific data protection laws is a matter of course for us.  


We want you to know when we collect which data and how we use it. It is also important to us to inform you about your possibilities in handling your data. We have taken technical and organisational measures to ensure that the data protection regulations are observed.


Personal data


Personal data is information about your identity. This includes for example information such as name, address, telephone number or e-mail address. The use of our website does not require that you disclose personal data. In certain cases, however, we may need your name and address as well as other information so that we can provide the requested services.


The same applies, for example, to the sending of information material and goods ordered or to answering individual question. Where this is necessary, we will inform you accordingly. In addition, we only store and process data that you provide to us voluntarily or automatically.


If you make use of our services, we generally collect only those data, that we need to provide the services. In case we ask you further data, it is voluntary information. The processing of personal data takes place exclusively for the fulfilment of the requested service and for the protection of own justified business interests.


Legal rights regarding your personal data 


You can obtain information and copies of your personal data stored by sofistiq at any time (right to information).


You have the right to have your data corrected (right of correction).


If there are justified reasons, you have the right to request the deletion of the data (right of deletion).


You have the right to request that the processing of personal data be restricted (right to restrict processing).


If the legal requirements are met, customers have the right to receive the data provided in a structured, machine-readable format and to transmit it to another person responsible (right to data transferability).


You also have the right to object to the processing of your data for reasons arising from your particular situation in the cases provided for by law. If personal data is processed for the purpose of direct marketing, you can object to the processing for the purpose of such advertising in any case (right of objection).


Duration of storage of your data 


sofistiq stores personal data during the period of use of td:wrk. After expiration of the license the data will be stored for another 3 months.


Purpose of personal data


We generally use the personal data you provide in order to respond to your requests, process your orders or provide you with access to certain information or offers. 


We will neither sell your personal data to third parties nor market it in any other way.


Earmarked use 


We will collect, process and use the personal data you provide online only for the purposes disclosed to you. Your personal data will not be passed on third parties without your necessary consent. 


Collection of personal data as well as their transmission to state institutions and authorities entitled to receive information only takes place in accordance with relevant laws or if we are obliged to do so by a court decision. Our employees and the service companies commissioned by us are obligated to secrecy and compliance with the provision of the relevant data protection act.




Persons under the age of 18 should not submit any personal data to us without the consent of their parents or legal guardians. We do not request personal information from children and young people, do not collect them and do not pass them on to third parties. 




We have taken technical and organizational security measures to protect your personal data from loss, destruction, manipulation and unauthorized access. All our employees and all third parties involved in data processing are obliged to comply with the respective national data protection law and the confidential handling of personal data.


In the case of the collection and processing of personal data, the information is transmitted in encrypted form to prevent misuse of the data by third parties. Our security measures are continuously revised in line with technological developments.


Changes in our privacy policy


We reserve the right to change our security and data protection measures if this becomes necessary due to technical developments. In these cases we will also adapt our data protection information accordingly. Please therefore note the current version of our data protection declaration.




If you use external links that are offered within the framework of our Internet pages, this data protection declaration does not extend to these links. When we provide links, we endeavour to ensure that they also comply with our data protection and security standards. However, we have no influence on compliance with data protection and security regulations of other providers. Therefore, please also inform yourself about the data protection declarations provided on the websites of other providers.


Final provisions 


German law applies. The exclusive place of jurisdiction for all claims in connection with the business relationship between sofistiq International GmbH & C0 KG and the customer is Leipzig.

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© sofistiq International GmbH & Co KG 2018